Payment of plan to go fee, deposit or full payment shall be deemed as consent by the traveler to the following Terms and Conditions.
Travels By Charlotte, LLC will not be accountable for bookings cancelled due to not being able to purchase air or obtain a passport (Please note that if the amount you have paid equals the penalty amount, you will not receive a refund).
Travels By Charlotte, LLC is not responsible for cancellations due to tour company bankruptcy, weather, missed or canceled flights, or lack of proper documentation needed to travel.
Travels By Charlotte, LLC and/or agents of Travels By Charlotte has no liability for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by any party not under the agent/agency's control.
It is the clients responsibility to check the airline directly for any baggage fees, delays, gate information or cancelled flights. YOU ARE RESPONSIBLE AND MUST CHECK ALL FLIGHT INFORMATION BEFORE DEPARTURE.
All service fees Are non-refundable and must be paid at time of booking.
Late payments may result in cancelled bookings without refund and/or increased pricing with penalties.
If final balance is not paid by due date, your trip will be automatically canceled without refund.
It is your responsibility to check your invoice for accuracy when sent out for the first confirmation.
Cancellation after 30 days of booking date will result in a $75 per person cancellation fee to Travels By Charlotte plus vendor cancellation penalties. If you cancel and purchased travel insurance, you will not be refunded the amount paid for the travel insurance and the travel insurance will not cover the $75 per person Travels By Charlotte cancellation fee.
Travels By Charlotte, LLC acts only as an agent in all matters connected with the making and securing of reservations for transportation, accommodations, tours, and/or other arrangements for the retail clients of this agency and for various disclosed principles and contractors in the form of airlines, cruise ship lines, tour wholesalers, limousine services, and owners or contractors providing accommodations, transportation, and/or other services, hereinafter referred to as "suppliers." This travel agency does not own, manage, control, or operate any transportation vehicle, hotel, restaurant, insurance company, tour or sightseeing company or any other service that would fit into the classification of "supplier."
Travels By Charlotte is not liable or responsible for any loses, injury, or damage to person, property or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any acts of God, including but not limited to dangers incident to the sea, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines medical or customs regulations, defaults, delays or cancellations of or changes in itinerary, routing or scheduling from any cause beyond the control of this travel agency or from any loss or damage resulting from insufficient improperly issued passports, visas or other documents.